Tower contracted professional staff are trained in product development, advanced stress test analysis capabilities, materials sampling and pull testing, including structural failure testing. Tower staff are experienced in low temperature and high temperature range lay-up and curing processes. Documented quality control, from inception, product testing to finished product and shipping to the customer.

Over the years, Tower staff have perfected worldwide routing and delivery capabilities. Our specialty is to find it, deliver it to specification, on time, and at the price quoted. The company has an enviable record of carrying out this sometimes very difficult process. Our delivery processes apply equally to military and commercial support operations.

It all began on an emergency basis in 1978. In those days, emergency response regarding aircraft component specialized sourcing did not exist in Canadian Aviation. When an aircraft was down it stayed down. Obviously the down time cost the operator a tremendous amount of money and worst of all, lost service to their customers.Canada is a huge nation, second in geographical area only to Russia. When an aircraft is down in a remote region it is paramount that the parts and support services get to the scene as soon as possible. Thirty-eight years later, Tower Aerospace is the premier Canadian leader in specialized aircraft and aerospace hardware and component sourcing.

Quality assurance throughout the entire company is first and foremost. Public safety is everything, military or commercial, our continuous objective is total attention to international airworthiness standards and procedures.Along with emergency response of the required components and hardware came the need to establish a world recognized quality assurance system. Today Tower quality control staff are highly qualified professional graduate engineers, college graduates in aeronautics, aerospace, space,   licensed, approved military and commercial aviation specialists. They are recognized and approved by FAA, Transport Canada, CAA England and EASA, in Europe. In addition, the Tower quality assurance system is approved by the Canadian Armed Forces.

A thirty-eight year international history of solving and responding to emergency situations, both Nationally and Internationally by responding in twenty-four and thirty six hour delivery in support to aviation crisis. A good example is a historic event that took place during the days of Freddy Laker, and his most touted Laker Airways, which was his “lunch bag”, no frills airline out of England in the late 1980’s. Freddy had a Boeing 737 , which was suddenly unserviceable in New Jersey with 190 international passengers and full cargo bay waiting to go. A ground person in their great wisdom, ran a loaded forklift into and damaging the elevator during loading! The elevator was severely damaged and the aircraft was grounded. Passengers were stranded in hotels, cargo and goods were held up, and the aircraft was severely damaged. Tower was contacted as we had a tagged, overhauled matching elevator in our warehouse. Tower was ten hours away by air. How were we to get a crate five feet by eighteen feet by eight inches wide to New Jersey the next day?Believe it or not, we received the purchase call at noon on Easter Friday. The purchase order was faxed immediately,  we had to get it there from one nation to another. The cargo door on the L-1011 was large enough but it only flew from Vancouver B.C. or Edmonton Alberta, not good enough! Not fast enough! It would have to go to Toronto, truck to New Jersey because Air Canada at the time did not fly in to New Jersey. What now? That afternoon at 5 PM, the Tower’s President drove to the airport in Calgary and found a venerable, long range, WW 11, Douglas DC3. A fifty-five year old aircraft, with a clamshell door. He measured the door! The crate fit with a clearance of an inch and a half! The crate was loaded, two pilots were hired, and the aircraft left direct to New Jersey that evening at nine PM. They chugged along for nine hours! The elevator was unloaded, installed, signed out and the passengers and load were airborne by ten AM the next day!There are many other stories, to many to tell here, however this is a good example of how Tower Aerospace has demonstrated support for the industry through tenacity, ingenuity and dedication to our customers. When our services are requested, our customers become part of us. Their problem is our problem and we must do everything possible to support them.

The company has over the years invested  in a cross section of all necessary day to day materials, hardware, and components that are recognized in the world aerospace industry.